PagerDuty
When this happens...
Email by ZapierNew Inbound Email
Then do this...
PagerDutyAdd Trigger Event

If you're regularly getting emails that have to be converted into PagerDuty incidents, there's an easier way to set up the process. Just activate this Zap to have us do it all for you, triggering with each new email directed to the provided custom address and using the data to create a new PagerDuty incident on the service you indicate.

Note: this integration uses Zapier's native email service. If you want to use your existing email account to trigger incidents, try Zaps with email apps such as Gmail, Mailgun, SMTP or Mandrill.

How It Works

  1. A new email is received
  2. Zapier automatically creates an incident on PagerDuty

What You Need

  • PagerDuty account

Why Zapier?

Free

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Easy

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Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect PagerDuty + Email by Zapier and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New or Updated Incident

Triggers when new incidents are created, or when existing incidents change state.

Add Acknowledge Event

Acknowledge the incident with this Incident Key.

New Inbound Email

Triggers when an email is forwarded to your own custom zapiermail.com address.

Add Trigger Event

Trigger an incident in PagerDuty with this Incident Key.

Add Resolve Event

Resolve the incident with this Incident Key.

Send Outbound Email

Send an email from your own custom zapiermail.com address. Up to 10 emails sent per hour.

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Become a Zapier Integration Partner

PagerDuty is the leading digital operations management platform for businesses, that integrates with ITOps and DevOps monitoring stacks to improve operational reliability and agility. From enriching and aggregating events to correlating them into actionable incidents, PagerDuty provides insights so you can intelligently respond to critical disruptions for exceptional customer experience. With hundreds of native integrations with monitoring and collaboration tools, automated scheduling, advanced reporting, and guaranteed reliability, PagerDuty is trusted by thousands of organizations globally to increase business and employee efficiency.

About Email by Zapier

Built-In

Send and receive email via a custom Zapier email address at "zapiermail.com". This is great for triggering off of emails and sending custom emails. (Max of 10 email sends per hour.) Have direct access to your own email servers? Check out our IMAP and SMTP services!

See Email Integrations