OneDesk
When this happens...
OneDeskNew Comment
Then do this...
SlackSend Channel Message

Making communication easy is key to keeping everyone in the loop, and connecting Slack to OneDesk enables this. Now you can get messages in Slack whenever an service agent or customer posts a comment in OneDesk. This integration automatically creates a message in your Slack account whenever a new comment is posted to an item in your OneDesk account,.

How this OneDesk to Slack integration works:

  1. Someone posts a new comment in your OneDesk account.
  2. Zapier creates a new message in your Slack account.

Apps involved:

  • OneDesk
  • Slack

Why Zapier?

Free

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Easy

No coding required—automate any of 1,500+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect OneDesk + Slack and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Item Updated

Triggers when an item is updated.

Create User/Customer

Creates a user or a customer.

New Project

Triggers when a new project is created.

Create Project

Creates a project.

New Item

Triggers when new item is added.

Create Item

Creates an item.

New Starred Message

Triggers when you star a message.

Send Direct Message

Send a direct message to a user or yourself from the Slackbot.

New Message Posted to Channel

Triggers when a new message is posted to a specific #channel you choose.

Send Channel Message

Post a new message to a specific #channel you choose.

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Become a Zapier Integration Partner

OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

See Slack Integrations