OneDesk + Slack
Post messages to a Slack channel when new comments are made in OneDesk
Making communication easy is key to keeping everyone in the loop, and connecting Slack to OneDesk enables this. Now you can get messages in Slack whenever an service agent or customer posts a comment in OneDesk. This integration automatically creates a message in your Slack account whenever a new comment is posted to an item in your OneDesk account,.
Making communication easy is key to keeping everyone in the loop, and connecting Slack to OneDesk enables this. Now you can get messages in Slack whenever an service agent or customer posts a comment in OneDesk. This integration automatically creates a message in your Slack account whenever a new comment is posted to an item in your OneDesk account,.
- When this happens...New Public Message
Triggers when there is a new message on an item or a project in a public conversation.
- automatically do this!Send Channel Message
Triggers when a new message is posted to a specific #channel you choose.
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