OneDesk
When this happens...
SlackNew Message Posted to Channel
Then do this...
OneDeskCreate Item

Do you want a quick way to log issues, create tasks, or open tickets on-the-fly? This integration makes it easier than ever by allowing you to create them without ever leaving your slack environment. It's as easy as posting a message. Whenever a new message is posted to a channel in your Slack account, an item is automatically created in your OneDesk account.

How this Slack to OneDesk integration works:

  1. Someone posts a new message in your Slack account.
  2. Zapier creates a new item in OneDesk.

Apps involved:

  • Slack
  • OneDesk

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,500+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect OneDesk + Slack and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Item

Triggers when new item is added.

Create User/Customer

Creates a user or a customer.

Item Updated

Triggers when an item is updated.

Create Project

Creates a project.

New Project

Triggers when a new project is created.

Create Item

Creates an item.

New Starred Message

Triggers when you star a message.

Send Direct Message

Send a direct message to a user or yourself from the Slackbot.

New Message Posted to Channel

Triggers when a new message is posted to a specific #channel you choose.

Send Channel Message

Post a new message to a specific #channel you choose.

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Become a Zapier Integration Partner

OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.

Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.

See Slack Integrations