When this happens...
Jira Software ServerNew Issue
Then do this...
OneDeskCreate Item

Keeping your different teams on page across different systems can be challenging. Let this Zapier integration help you achieve that by automatically creating items in your OneDesk account, when new issues are created in your JIRA account.

How this JIRA to OneDesk integration works:

  1. Someone creates an issue in your JIRA account.
  2. Zapier creates a new Task in OneDesk.

Apps involved:

  • JIRA
  • OneDesk

*Notes: You will need to map the properties from JIRA to OneDesk. For example: map the summary of the JIRA item to the name of the OneDesk task.

Why Zapier?


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It's easy to connect OneDesk + Jira Software Server and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Item Updated

Triggers when an item is updated.

Create User/Customer

Creates a user or a customer.

New Container

Triggers when a new container is created.

Create Container

Creates a container.

New Item

Triggers when new item is added.

Create Item

Creates an item.

New Issue

Triggers when you add an issue to a project of your selection.

Add Watcher to Issue

Adds a user to the issue's watcher list.

Container Updated

Triggers when a container is updated.

Update Issue

Updates an existing issue.

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Become a Zapier Integration Partner

OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.

Jira is a bug and issue tracking tool that allows software developers to manage product development and build better software. This integration connects to self-hosted instances of Jira.

See Jira Software Server Integrations