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Olark Updates

Olark mention · November 22, 2017

A Family Business Cut Out 90% of the Time Spent on Manual Work

Once upon a time, family-owned brick and mortar stores were everywhere. Need groceries? That's Sarah's Shoppe. Tools? Tim's Toolhouse. Books? Bob the Brain's Book Emporium. Now, it's hard to find local handmade goods and mega-retail stores dominate most towns. Farmer's markets and co-ops can be a treasure trove, but not...read more
Olark mention · November 20, 2017

How to Keep Your Sales and Support Teams Happy and Efficient with Automation

It's hard to avoid the minutia of sales and support. Both require extensive cataloging, tagging, and monitoring to maintain a healthy database. If you don't catch yourself, your entire day could descend into copying data from system to system. Add in multiple support channels and lead generators and it's no...read more
Olark mention · January 12, 2016

The 10 Best Live Chat Apps for Faster Customer Support

You're trying to buy shoes online, wondering if they'd feel as nice as they look, when ding a smiling face pops up on the bottom of the page asking if it can be of any assistance. You reply, and your worries are quickly assuaged by a real, live human. That's...read more

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