Olark
When this happens...
OlarkNew Transcript
Then do this...
MailchimpAdd/Update Subscriber

When someone starts a chat session with you, they are already very engaged in your product or service and make an ideal person to keep in contact with. Why not automatically add them to your email marketing lists once the chat is complete? Zapier can help you connect the two together and take care of that automatically.

How It Works

  1. You have a new chat participant
  2. Zapier adds them to a Mailchimp list

What You Need

  • Mailchimp account
  • Olark account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Olark + Mailchimp and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Message

Triggers once for each message when we get a transcript.

Add/Update Subscriber

Add a new subscriber to an audience of your choosing. Can be used to update an existing subscriber too.

New Transcript

Triggers once when we get a new transcript.

Create Campaign

Creates a campaign draft.

New Subscriber

Triggers when a new subscriber is added to an audience.

Send Campaign

Sends a campaign draft. PLEASE NOTE: This action sends an email to everyone signed up to the Campaign. Are you trying to send an email to just one person? Set up an Automation within MailChimp and assign the welcome email to a tag. Then assign that tag to your customer with the Add Subscriber To Tag Action.

Updated Subscriber

Triggers when a subscriber is added or updated in an audience.

Unsubscribe Email

Unsubscribe an email address from an audience of your choosing.

New Campaign

Triggers when a new campaign is created or sent.

Add Subscriber to Tag

Add an email address to a tag within an audience. Note: the email address must already be subscribed to the audience, or this will fail.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,400+ others.

Become a Zapier Integration Partner

Olark makes it easy to add live chat to your website and provide instantaneous support to your users and get valuable feedback from them about your site.

Share your ideas with Mailchimp email newsletters—then use its landing page and form builders to grow your lists and take marketing further with drip and transactional emails.

See Mailchimp Integrations