How to connect Microsoft Office 365 + Kayako
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- Calendar Event StartTriggers at a specified time before an event in your calendar starts.Trigger
- New Calendar EventTriggers when a new event is created in your calendar.Trigger
- New ContactTriggers when a new contact is added to your accountTrigger
- New EmailTriggers when a new e-mail is received in your inbox.Trigger
- Updated Calendar EventTriggers when an event is updated.Trigger
- Create EventCreate an event in the calendar of your choice.Action
- Create ContactCreates a new contact.Action
- Create Draft EmailCreates a draft of an email that can then be reviewed and sent out.Action
- Microsoft Office 365
Send an email from your Office 365 account.
Scheduled
Action
- Microsoft Office 365
Updates a contact.
Scheduled
Action
- Microsoft Office 365
Search for a contact.
Scheduled
Action
- Microsoft Office 365
this is the description.
Scheduled
Action
- Kayako
Triggers whenever a new conversation is created.
Instant
Trigger
- Kayako
Triggers when a new organization is created.
Instant
Trigger
- Kayako
Triggers when a new user account is created.
Instant
Trigger
- Kayako
Triggers whenever a reply is received on a conversation (also triggered on the first post).
Instant
Trigger
- Kayako
Triggers when a tag is added to a conversation.
Instant
Trigger
- Kayako
Triggers when a tag is added to an organization in Kayako.
Instant
Trigger
- Kayako
Triggers when a tag is added to a user.
Instant
Trigger
- Kayako
Adds a private note to an existing conversation.
Scheduled
Action
- Kayako
Adds tags to an existing conversation.
Scheduled
Action
- Kayako
Adds tags to an existing organization.
Scheduled
Action
- Kayako
Adds tags to an existing user.
Scheduled
Action
- Kayako
Creates a conversation with the first post as a email.
Scheduled
Action
- Kayako
Creates a new conversation with the first post as a private note.
Scheduled
Action
- Kayako
Creates a new event, which will show on the user's timeline.
Scheduled
Action
- Kayako
Creates a new organization.
Scheduled
Action
- Kayako
Creates a new user account and profile.
Scheduled
Action
- Kayako
Updates an existing conversation.
Scheduled
Action
- Kayako
Updates an existing organization.
Scheduled
Action
- Kayako
Updates an existing user.
Scheduled
Action
- Kayako
Finds an existing agent user.
Scheduled
Action
- Kayako
Finds an existing conversation.
Scheduled
Action
- Kayako
Finds an existing organization.
Scheduled
Action
- Kayako
Find an existing user.
Scheduled
Action
- Kayako
Find or Create a Conversation
Scheduled
Action
- Kayako
Find or Create Organization
Scheduled
Action
- Kayako
Find or Create a User
Scheduled
Action
How Microsoft Office 365 + Kayako Integrations Work
- Step 1: Authenticate Microsoft Office 365 and Kayako.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
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