How to connect OffAlerts + Serviceaide
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Monitor id
Choosing a monitor will trigger on all new events on that monitor.
Try ItNew User
Triggers when a new user is created.
Try ItNew Worklog
Triggers when a new worklog is added to a ticket.
Try ItOrganization NameRequired
Organization Type
Web URL
Address
City
State
State Code
Country
Country Code
Phone
Support Email
Support Phone
New Ticket
Triggers when a new ticket is created.
Try ItUpdate to Ticket Status or Action
Triggers when any action or update occurs on an existing ticket.
Try ItRequestor NameRequired
DescriptionRequired
Requested For Name
Details
Source
Impact
Urgency
Categorization
Requestor NameRequired
DescriptionRequired
Requested For Name
Details
Source
Impact
Urgency
Categorization
How OffAlerts + Serviceaide Integrations Work
- Step 1: Authenticate OffAlerts and Serviceaide.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
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