How to connect OffAlerts + OneDesk
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- New Monitor EventTriggers when a new monitor event triggers.Trigger
- Project UpdatedTriggers when a project is updated.Trigger
- Item UpdatedTriggers when an item is updated.Trigger
- New Public MessageTriggers when there is a new message on an item or a project in a public conversation.Trigger
- New ProjectTriggers when a new project is created.Trigger
- New User/CustomerTriggers when a new user/customer is added.Trigger
- New ItemTriggers when new item is added.Trigger
- New TimesheetTriggers when a new timesheet is created.Trigger
- OneDesk
Creates a new message on an existing item or project.
Scheduled
Action
- OneDesk
Creates a project.
Scheduled
Action
- OneDesk
Creates an item.
Scheduled
Action
- OneDesk
Creates a user or a customer.
Scheduled
Action
- OneDesk
Updates certain properties (title, description, priority, etc.) of an item.
Scheduled
Action
- OneDesk
Find an existing project.
Scheduled
Action
- OneDesk
Lookup existing items.
Scheduled
Action
- OneDesk
Find or Create Project
Scheduled
Action
- OneDesk
Find or Create Item
Scheduled
Action
How OffAlerts + OneDesk Integrations Work
- Step 1: Authenticate OffAlerts and OneDesk.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
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