OffAlerts + Mojo Helpdesk Integrations
How to connect OffAlerts + Mojo Helpdesk
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Monitor id
Choosing a monitor will trigger on all new events on that monitor.
Try It
New Ticket with Due On
Triggers when new unassigned ticket with a due on date is created.
Try ItNew User
Triggers when new user is created.
Try ItGroup
The group in which the user should be placed into. If not specified, it will be placed in the default "Individuals" group.
EmailRequired
Email address of the new user.
First NameRequired
First name of the new user.
Last Name
Last name of the new user.
Send welcome email?
Should an welcome email be sent to the user's email address? If omitted, no email will be send.
New Ticket
Triggers when new unassigned ticket is created.
Try ItNew Ticket with Scheduled On
Triggers when new unassigned ticket with a scheduled on date is created.
Try ItTicket QueueRequired
The ticket queue, where the new ticket should be placed.
TitleRequired
The title of the new ticket.
DescriptionRequired
The content of the new ticket (or the description of the issue).
Priority
Priority level of the ticket.
User's email
Due On
Scheduled On
How OffAlerts + Mojo Helpdesk Integrations Work
- Step 1: Authenticate OffAlerts and Mojo Helpdesk.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
About OffAlerts
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About Mojo Helpdesk
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