OffAlerts + Mojo Helpdesk Integrations

How to connect OffAlerts + Mojo Helpdesk

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Choose a Trigger

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Choose an Action

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Supported triggers and actions

What does this mean?

- Monitor id
  Choosing a monitor will trigger on all new events on that monitor.
Trigger
Scheduled
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New Ticket with Due On
Triggers when new unassigned ticket with a due on date is created.
Trigger
Scheduled
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New User
Triggers when new user is created.
Trigger
Scheduled
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- Group
  The group in which the user should be placed into. If not specified, it will be placed in the default "Individuals" group.
- EmailRequired
  Email address of the new user.
- First NameRequired
  First name of the new user.
- Last Name
  Last name of the new user.
- Send welcome email?
  Should an welcome email be sent to the user's email address? If omitted, no email will be send.
Action
Write

New Ticket
Triggers when new unassigned ticket is created.
Trigger
Scheduled
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New Ticket with Scheduled On
Triggers when new unassigned ticket with a scheduled on date is created.
Trigger
Scheduled
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- Ticket QueueRequired
  The ticket queue, where the new ticket should be placed.
- TitleRequired
  The title of the new ticket.
- DescriptionRequired
  The content of the new ticket (or the description of the issue).
- Priority
  Priority level of the ticket.
- User's email
- Due On
- Scheduled On
Action
Write

How OffAlerts + Mojo Helpdesk Integrations Work

Step 1: Authenticate OffAlerts and Mojo Helpdesk.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.