Create integrations between net2phone and Autotask to automate any workflow
How Zapier works
Zapier lets you build automated workflows between two or more apps—no code necessary. These workflows are called Zaps, and this is how they work.
A trigger is where automation begins
Now it's time for action
And that's it! You've just created a Zap.
Connect your tools and unlock the power of automation
With Zapier's 6,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
Call Missed
Triggers when a call is missed. (Gen V, Gen X, Gen U)
Try ItCall Ringing
Triggers when the subscribed user extension is ringing. (Gen P, Gen V, Gen X, Gen U)
Try ItCall Completed
Triggers when a call is completed. (Gen P, Gen V, Gen X, Gen U)
Try ItSMS Notification (Gen X and U Only)
Triggers when the user receives an incoming text message. Note: it won't work for internal (Gen X or U user → Gen X or U user) messages.
Try It
Call Recorded (Gen X and U Only)
Triggers when the call is recorded. (Gen X and U Only)
Try ItCall Busy
Triggers when there is a busy line. (Gen V, Gen X, Gen U)
Try ItCall Answered
Triggers when a call was answered. (Gen P, Gen V, Gen X, Gen U)
Try ItCreate Huddle Meeting
Creates a huddle meeting. (Gen P, Gen V, Gen X, Gen U) You need to add one more action in order to receive the huddle meeting information. Ex. an email with the information or a SMS.