MonkeyLearn + Zoho Desk Integrations
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Triggers when a new ticket is created.
Extracts data from text and does other transformations. Eg: find keywords, clean up emails, etc.
Triggers when new contact is created.
Classifies a text. Eg: topic, sentiment, etc.
Triggers when a new message is added to any ticket in the selected department.
Sends an email reply for the selected ticket.
Triggers when a new agent is added.
Creates a new ticket for customer requests.
Triggers when a status of ticket is changed.
Uploads training data to a classifier. It may or may not be tagged.
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