Customer conversations can happen anywhere, but it is most helpful if there is a centralized place to get your arms around the volume and the metrics associated with your help desk. With Parseur you can make this happen by automatically extracting information coming from multiple emails channels, all in a few clicks. Then use this Zapier integration to open a new ticket in Mojo Helpdesk and get to work!
How this Parseur-Mojo Helpdesk integration works
- A new email is received and processed by Parseur
- A new ticket is created in Mojo Helpdesk
- A Parseur account with a mailbox already set up
- A Mojo Helpdesk account
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Triggers when new user is created.
Create new user.
Triggers when new unassigned ticket with a scheduled on date is created.
Create new ticket.
Triggers when new unassigned ticket is created.
Creates a new document for your parser.
Triggers when new unassigned ticket with a due on date is created.
Triggers when a new document is successfully parsed. The lists and tables, if present, are flattened.