Create integrations between Mention and Kayako to automate any workflow
WHEN THIS HAPPENS
New AlertAUTOMATICALLY DO THIS
Update a UserEndless possibilities
How Zapier works
Zapier lets you build automated workflows between two or more apps—no code necessary. These workflows are called Zaps, and this is how they work.
A trigger is where automation begins
A trigger is an event that starts your Zap. Say you want to receive an email every time someone fills in a Facebook form—the trigger would be "new Facebook lead.
Now it's time for action
An action is the event an automation performs after it is triggered. Say you want to send a Slack message any time you receive a Facebook lead—the action would be "send a Slack message.
And that's it! You've just created a Zap.
A Zap is an automated workflow—consisting of a trigger and one or more actions—that connects your apps.
Connect your tools and unlock the power of automation
With Zapier's 6,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.
Choose a Trigger
Start here
Start here
Choose an Action
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
AccountRequired
Try ItNew Source
A listing of mention sources available
Try ItNew Conversation
Triggers whenever a new conversation is created.
Try ItNew User
Triggers when a new user account is created.
Try It
Account IdRequired
AlertRequired
Source
Type
Try ItAccount IdRequired
Alert NameRequired
Included Keywords
Required Keywords
Excluded Keywords
Blocked Sites
New Organization
Triggers when a new organization is created.
Try ItNew Reply
Triggers whenever a reply is received on a conversation (also triggered on the first post).
Try It