Do you need to do research in order to know what is going on with your customers before reaching out? This Meltwater-Salesforce integration makes it easy for you to get your Meltwater search results saved as comments on your Salesforce cases.
Note: This Zapier integration requires you to specify the Meltwater search that you want to map to a specific Salesforce case.
How this Meltwater-Salesforce integration works
- A new article matches your search in Meltwater
- Zapier adds a case comment to a Salesforce Case
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Triggers when a new result matches a predefined Meltwater Search.
Create a new lead.
Triggers when a new lead is created.
Add a lead to a campaign.
Triggers when a new custom object (of the type you choose) is created.
Create a new custom object (of the type you choose).
Triggers when a new contact is created.
Add a contact to a campaign.
Triggers when a new opportunity is created.
Create a new contact.