AskNicely + Magento
Send AskNicely NPS surveys following new orders in Magento
By surveying customers after they place an order, you can get an accurate gauge of how satisfied your customer base is and therefore how likely they are to give you repeat business and recommend your business to their friends. Following an order is the optimum time to trigger a survey because the customer is most likely to respond when they have recently engaged with your brand. An NPS survey gives a simple, fast way for the customer to give feedback, further increasing the likelihood that they'll respond.
By surveying customers after they place an order, you can get an accurate gauge of how satisfied your customer base is and therefore how likely they are to give you repeat business and recommend your business to their friends. Following an order is the optimum time to trigger a survey because the customer is most likely to respond when they have recently engaged with your brand. An NPS survey gives a simple, fast way for the customer to give feedback, further increasing the likelihood that they'll respond.
- When this happens...New Order
Triggers when Magento gets a new order.
- automatically do this!Add Survey Participant
Add a new survey participant.
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New Product
Triggers when a new product is created in Magento.
Try ItNew Order
Triggers when Magento gets a new order (with line item support).
Try ItNew Sales Order Shipment
Triggers when Magento gets a new sales order shipment (with line item support).
Try ItNew Sales Order Credit Memo
Triggers when Magento gets a new sales order credit memo.
Try It
New Customer
Triggers when Magento gets a new customer.
Try ItNew Sales Order Invoice
Triggers when Magento gets a new sales order invoice (with line item support).
Try ItNew Order
Triggers when Magento gets a new order.
Try ItNew Sales Order Invoice
Triggers when Magento gets a new sales order invoice.
Try It
