When this happens...
LiveChatFinished Chat
Then do this...
Zoho CRMCreate/Update Lead

Typically, you manually fill up your CRM database with information gathered over the phone or via email. By using Zapier to connect LiveChat and Zoho CRM, your sales team can reach out to everyone who showed interest in your product or service. After this integration is set up, Zapier will add leads to Zoho CRM when LiveChat chats are finished.

How It Works

  1. A LiveChat chat ends
  2. Zapier adds the lead to Zoho CRM

What You Need

  • LiveChat account
  • Zoho CRM account
Premium
Zoho CRM is a Premium integration on Zapier.

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect LiveChat + Zoho CRM and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Finished Chat

Triggers when the chat is ended.

Create Contact

Adds a new contact.

New Ticket

Triggers when the ticket is created.

Create/Update Lead

Adds a new lead. Can be used to update an existing one too.

New Visitor in Queue

Triggers when a visitor enters queue.

Create Lead

Adds a new lead.

New Chat

Triggers when the chat is started.

Create/Update Contact

Adds a new contact. Can be used to update an existing one too.

Chat Changed

Triggers when the tag list for a particular chat was changed.

Create/Update Module Entry

Creates a new entry or updates an existing entry for a specific module. Custom Modules are supported for those on Zoho's "Enterprise" plan or higher.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,000+ others.

Become a Zapier Integration Partner

LiveChat is the faster way to contact your customers. It is a web-based chat tool that lets you chat with your website visitors.

Zoho makes it easy to get the complete picture of your sales cycle and stay on top of your business opportunities. Never lose another lead again.