You use LiveChat because it's way faster than email and more efficient than the phone - but integrating LiveChat with Slack would really take your customer support to the next level. This Zapier integration will send a message to Slack whenever a new chat is initiated in LiveChat. That way, you can notify your team of new chats, or get a private message for chats that need a personal reply.
How It Works
- A new chat is initiated in LiveChat
- Zapier sends a message to a designated Slack channel
What You Need
- LiveChat account
- Slack account
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Get Slack messages for new LiveChat chats
You use LiveChat because it's way faster than email and more efficient than the phone - but integrating LiveChat with Slack would really take your customer support to the next level. This Zapier integration will send a message to Slack whenever a new chat is initiated in LiveChat. That way, you can notify your team of new chats, or get a private message for chats that need a personal reply.
How It Works
- A new chat is initiated in LiveChat
- Zapier sends a message to a designated Slack channel
What You Need
- LiveChat account
- Slack account
Get Slack messages when LiveChat chats end
You use Slack because it keeps all of your team's communication in one place, so why should your live chat be any different? Stop flipping between apps and use this Zapier integration to get Slack messages when a LiveChat chat ends.
How It Works
- A LiveChat chat ends
- Zapier sends a message to a designated Slack channel
What You Need
- LiveChat account
- Slack account
It's easy to connect LiveChat + Slack and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when the chat is ended.
Send a direct message to a user or yourself from the Slackbot.
Triggers when the ticket is created.
Post a new message to a specific #channel you choose.
Triggers when a visitor enters queue.
Adds a reminder for yourself or a teammate, just like the /remind slash command.
Triggers when the chat is started.
Sets the topic on a selected channel.
Triggers when the tag list for a particular chat was changed.
Sets your Slack status to the given text and emoji.
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