Typically after a LiveChat ends, your personal interaction with that customer ends, too. Not so with this LiveChat - MailChimp integration. After you set it up, you can gain new subscribers from live chats. Use this information to follow up with a customer service survey or a coupon code for a future purchase.
How It Works
- A LiveChat session finishes
- Zapier adds this customer as a MailChimp subscriber
What You Need
- LiveChat account
- MailChimp account
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Add new LiveChat chat contacts to a MailChimp list
If you're looking for new ways to grow your email list, this Zapier integration can help expand your reach. When a new LiveChat chat begins, the contact will be automatically added to a MailChimp list. After it's set up, it's easy to follow up with these customers with a personalized message or a customer support survey.
How It Works
- A new chat starts in LiveChat
- Zapier adds this contact as a MailChimp subscriber
What You Need
- LiveChat account
- MailChimp account
It's easy to connect LiveChat + Mailchimp and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when the chat is ended.
Add a new subscriber to an audience of your choosing. Can be used to update an existing subscriber too.
Triggers when the ticket is created.
Unsubscribe an email address from an audience of your choosing.
Triggers when a visitor enters queue.
Sends a campaign draft. PLEASE NOTE: This action sends an email to everyone signed up to the Campaign. Are you trying to send an email to just one person? Set up an Automation within MailChimp and assign the welcome email to a tag. Then assign that tag to your customer with the Add Subscriber To Tag Action.
Triggers when the chat is started.
Creates a campaign draft.
Triggers when the tag list for a particular chat was changed.
Add an email address to a tag within an audience. Note: the email address must already be subscribed to the audience, or this will fail.
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