How to connect LeadGen App + TOPdesk
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- New LeadTriggers when New Lead is received from Leadgen App.Trigger
- New Major IncidentTriggers when a new Major Incident is created.Trigger
- New First Line IncidentTriggers when a new first line incident is created.Trigger
- New IncidentTriggers when a new incident is created.Trigger
- New Second Line IncidentTriggers when a new second line incident is created.Trigger
- Updated IncidentTriggers when an Incident is updatedTrigger
- Create an IncidentCreate an incidentAction
- Update IncidentUpdate incident by numberAction
Find a branch by name
Find a person based on their name
Find incident by number
- Step 1: Authenticate LeadGen App and TOPdesk.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.