Kustomer + Guru Integrations

How to connect Kustomer + Guru

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Supported triggers and actions

What does this mean?

Conversation Created
Triggers when a new conversation is created.
Trigger
Instant
Conversation Updated
Triggers when a conversation is updated.
Trigger
Instant
Customer Created
Triggers when a new customer is created.
Trigger
Instant
Customer Updated
Triggers when a customer is updated.
Trigger
Instant
Message Created
Triggers when a new message is created.
Trigger
Instant

Message Updated
Triggers when a message is updated.
Trigger
Instant
Create Conversation
Creates a Conversation
Action
Write

Create Customer
Create a new customer in Kustomer
Action
Write

Kustomer
Creates a Note
Scheduled
Action
Kustomer
Creates a User
Scheduled
Action
Kustomer
Update a Conversation
Scheduled
Action
Kustomer
Update an existing customer in Kustomer
Scheduled
Action
Kustomer
Finds a Conversation
Scheduled
Action
Kustomer
Finds a Customer
Scheduled
Action
Kustomer
Finds a User
Scheduled
Action
Kustomer
Finds a conversation
Scheduled
Action
Kustomer
Finds a Customer
Scheduled
Action
Kustomer
Finds a User
Scheduled
Action
Guru
Triggers when a new Board is created.
Instant
Trigger
Guru
Triggers when a user archives a Card.
Instant
Trigger
Guru
Triggers when a user comments on a Card.
Instant
Trigger
Guru
Triggers when a user either copies the content within the Card or clicks on the “Copy Card content" icon.
Instant
Trigger
Guru
Triggers when a new Card is published.
Instant
Trigger
Guru
Triggers when a user favorites a Card.
Instant
Trigger
Guru
Triggers when a user clicks on the "Copy Card link" icon.
Instant
Trigger
Guru
Triggers when a user removes a Card from their "My Favorite Card" list.
Instant
Trigger
Guru
Triggers when a Card becomes unverified.
Scheduled
Trigger
Guru
Triggers when a user makes an edit to a Card.
Instant
Trigger
Guru
Triggers when a user verifies a Card.
Instant
Trigger
Guru
Triggers when a user views a Card.
Instant
Trigger
Guru
Triggers when a new Collection is created.
Instant
Trigger
Guru
Triggers when a Collection’s Trust Score crosses a specified threshold.
Scheduled
Trigger
Guru
Triggers when a new Group is created.
Instant
Trigger
Guru
Triggers when a new Tag is created.
Instant
Trigger
Guru
Triggers when a Team’s Card count reaches a milestone.
Scheduled
Trigger
Guru
Triggers when a user is added to a Group.
Instant
Trigger
Guru
Adds an existing Tag to a Card.
Scheduled
Action
Guru
Adds a user to a Group.
Scheduled
Action
Guru
Archives a Card.
Scheduled
Action
Guru
Creates a new Card.
Scheduled
Action
Guru
Creates a new Group.
Scheduled
Action
Guru
Adds a user to your Guru Team.
Scheduled
Action
Guru
Generate a PDF file from a Guru card ID. You must have access to the Guru card in order to generate a PDF
Scheduled
Action
Guru
Removes a user from your Guru Team.
Scheduled
Action
Guru
Removes a user from a Group.
Scheduled
Action
Guru
Restores a previously Archived Card.
Scheduled
Action
Guru
Unverifies a Card.
Scheduled
Action
Guru
Verifies a Card.
Scheduled
Action
Guru
Finds a Card. If you cannot find the Card, you can create a Card
Scheduled
Action
Guru
Finds an Archived Card.
Scheduled
Action
Guru
Finds a Tag.
Scheduled
Action
Guru
Finds a Card. If you cannot find the Card, you can create a Card
Scheduled
Action

How Kustomer + Guru Integrations Work

Step 1: Authenticate Kustomer and Guru.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.

Connect apps

Connect Kustomer + Guru

About Kustomer

Kustomer is a powerful omnichannel customer service solution.

Related categories

Customer Support

About Guru

Guru is a collaborative knowledge management solution where answers find you—everywhere, every time. Guru connects teams and people to one another and surfaces the know-how of those who know best, and turns collections of information into useful knowledge. By delivering the right knowledge at the right time, Guru reduces new-hire ramp time, drives amazing customer experiences, and makes teams more collaborative and productive.

Learn more

Related categories

Team Collaboration

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