Kayako + Shopify

Create or update Kayako users' timelines with new Shopify orders

  1. When this happens

    Step 1: New Order (Any Status)

  2. Then do this

    Step 2: Create Event

The more context your support team has on your users, the better they can assist. Set up this integration, and Zapier will sort it all out for you. It will then trigger with each new order you receive on Shopify, automatically creating a new user on Kayako (or updating an existing match) with the order as a new event on their timeline.

How this Shopify-Kayako integration works

  1. A new order is added to Shopify
  2. Zapier adds a new user on Kayako, or updates one that exists
  3. Zapier creates an event for the user on Kayako

Apps involved

  • Shopify
  • Kayako

Supported triggers and actions

What does this mean?
kayako logo
kayako logo
kayako logo

About Kayako

Kayako offers a multi-channel (email, social media, and live chat) customer support platform with customizable engagement workflows.

Related categories

  • Customer Support
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shopify logo
shopify logo

Related categories

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