• Kayako logoKayako logo
  • Shopify logoShopify logo

Kayako + Shopify

Create or update Kayako users' timelines with new Shopify orders

The more context your support team has on your users, the better they can assist. Set up this integration, and Zapier will sort it all out for you. It will then trigger with each new order you receive on Shopify, automatically creating a new user on Kayako (or updating an existing match) with the order as a new event on their timeline.

The more context your support team has on your users, the better they can assist. Set up this integration, and Zapier will sort it all out for you. It will then trigger with each new order you receive on Shopify, automatically creating a new user on Kayako (or updating an existing match) with the order as a new event on their timeline.

  1. When this happens...
    ShopifyShopify
    New Order (Any Status)

    Triggers when a new purchase is made (of any order status).

    TriggerScheduled
  2. automatically do this...
    KayakoKayako
    Find or Create a User

    Find or Create a User

    ActionSearch or write
  3. then do this!
    KayakoKayako
    Create Event

    Creates a new event, which will show on the user's timeline.

    ActionWrite
kayako logo
kayako logo

About Kayako

Kayako offers a multi-channel (email, social media, and live chat) customer support platform with customizable engagement workflows.

Related categories

shopify logo
shopify logo

About Shopify

Shopify is a simple way to create an online store to list products, collect credit card payments, and ship your goods.
Learn more

Related categories

Get started for free

You can't add more hours to the day. Zapier is the next best thing.

Or
By signing up, you agree to Zapier’s Terms of Service and Privacy Policy