The more context your support team has on your users, the better they can assist. Set up this integration, and Zapier will sort it all out for you. It will then trigger with each new order you receive on Shopify, automatically creating a new user on Kayako (or updating an existing match) with the order as a new event on their timeline.
How this Shopify-Kayako integration works
- A new order is added to Shopify
- Zapier adds a new user on Kayako, or updates one that exists
- Zapier creates an event for the user on Kayako
Apps involved
- Shopify
- Kayako
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Add new Shopify customers to Kayako
A happy customer is a retained customer. It doesn't take much to track them all, either. Once this integration is active, Zapier will capture every new customer you add to Shopify automatically, creating a user for them on Kayako so you can support them with any assistance they may need.
How this Shopify-Kayako integration works
- A new customer is added on Shopify
- Zapier creates a new user for them on Kayako
Apps involved
- Shopify
- Kayako
Create or update Kayako users' timelines with new Shopify orders
The more context your support team has on your users, the better they can assist. Set up this integration, and Zapier will sort it all out for you. It will then trigger with each new order you receive on Shopify, automatically creating a new user on Kayako (or updating an existing match) with the order as a new event on their timeline.
How this Shopify-Kayako integration works
- A new order is added to Shopify
- Zapier adds a new user on Kayako, or updates one that exists
- Zapier creates an event for the user on Kayako
Apps involved
- Shopify
- Kayako
It's easy to connect Kayako + Shopify and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when a new user account is created.
Creates a new event, which will show on the user's timeline.
Triggers whenever a new conversation is created.
Adds a private note to an existing conversation.
Triggers when a new customer is added to your Shopify account.
Creates a new conversation with the first post as a private note.
Triggers whenever a new purchase is "paid". You can choose a different order status like pending or refunded (with line item support).
Creates a new customer.
Triggers whenever a order is "cancelled" (with line item support).
Creates a new product.
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