Create integrations between Kayako and Basecamp 2 to automate any workflow
How Zapier works
Zapier lets you build automated workflows between two or more apps—no code necessary. These workflows are called Zaps, and this is how they work.
A trigger is where automation begins
Now it's time for action
And that's it! You've just created a Zap.
Connect your tools and unlock the power of automation
With Zapier's 6,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
New Conversation
Triggers whenever a new conversation is created.
Try ItNew User
Triggers when a new user account is created.
Try ItTag Added to Conversation
Triggers when a tag is added to a conversation.
Try ItTag Added to User
Triggers when a tag is added to a user.
Try It
New Organization
Triggers when a new organization is created.
Try ItNew Reply
Triggers whenever a reply is received on a conversation (also triggered on the first post).
Try ItTag Added to Organization
Triggers when a tag is added to an organization in Kayako.
Try ItConversationRequired
Private Note ContentsRequired