Jitbit Helpdesk + Slack
Post new Jitbit Helpdesk tickets to your Slack channel
Responding to new support tickets quickly is a great way to foster customer loyalty. Set up this automation, and, no matter how engaged you are in conversation, you'll get notifications about new Jitbit tickets instantly on your Slack channel.
Responding to new support tickets quickly is a great way to foster customer loyalty. Set up this automation, and, no matter how engaged you are in conversation, you'll get notifications about new Jitbit tickets instantly on your Slack channel.
- When this happens...New Ticket
Triggers when a new ticket is created.
- automatically do this!Send Channel Message
Triggers when a new message is posted to a specific #channel you choose.
- Free forever for core features
- 14 day trial for premium features & apps
New Closed Ticket
Triggers when a ticket is closed.
Try ItTicket NumberRequired
BodyRequired
For technicians only
From User ID
UsernameRequired
EmailRequired
PasswordRequired
First Name
Last Name
Phone
Location
Company
Department
Send Welcome Email
Search queryRequired
New Ticket
Triggers when a new ticket is created.
Try ItTicket SubjectRequired
Ticket BodyRequired
Ticket Category IDRequired
Ticket Priority IDRequired
Submitter Email
Search QueryRequired
Search QueryRequired
CategoryRequired
Submitter EmailRequired
SubjectRequired
BodyRequired
PriorityRequired
About Jitbit Helpdesk
A great help desk app for small and medium sized companies. It has all the features you may need, while staying easy to use and very user friendly.
Related categories
About Slack
Slack is a platform for team communication: everything in one place, instantly searchable, available wherever you go. Offering instant messaging, document sharing and knowledge search for modern teams.
