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Create new issues in JIRA for each customer response in Retently

  1. When this happensStep 1: New Survey Response

  2. Then do thisStep 2: Create Issue

Keep your team updated with the latest customer feedback. Whenever a customer leaves a new response to your NPS survey, Zapier will create a new issue in JIRA.

How this Retently - JIRA integration works

  1. Triggers when a new survey response is received in Retently.
  2. Create a new issue, select your own project and issue type in JIRA.

Apps involved

  • Retently
  • JIRA
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Connect Jira Software Server + Retently in Minutes

It's easy to connect Jira Software Server + Retently and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

New Issue

Triggers when you add an issue to a project of your selection.

New Issue Type

Triggers when you add a new issue type.

New Project

Triggers when a project is added.

New Survey Response

Triggers when a new survey response is received.

Customer Unsubscribed

Triggers when a customer opts out of surveys.

New Issue (Via JQL)

Triggers when a new issue is added that matches some JQL.

New Priority

Triggers when you add a new priority.

Updated Issue

Triggers when an issue is updated.

NPS Score Updated

Triggers when the NPS score is updated.