Ask for feedback via Ratecard after issue statuses are updated in Jira
After updating an issue status in Jira, you can ask your customer about their experience with your company and your team. By asking for feedback via Ratecard after an issue is updated, you can measure, compare and benchmark the steps within your processes. This integration gives you the opportunity to send a personalised feedback request (and a reminder, if necessary) - immediately after an issue is updated, or with a delay that you set within Ratecard.
After updating an issue status in Jira, you can ask your customer about their experience with your company and your team. By asking for feedback via Ratecard after an issue is updated, you can measure, compare and benchmark the steps within your processes. This integration gives you the opportunity to send a personalised feedback request (and a reminder, if necessary) - immediately after an issue is updated, or with a delay that you set within Ratecard.
- When this happens...Updated Issue
Triggers when an issue is updated.
- automatically do this!Create or Update Contact
Creates a new contact or updates an existing contact.
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