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Jira Software Server + Ratecard

Ask for feedback via Ratecard after issue statuses are updated in Jira

After updating an issue status in Jira, you can ask your customer about their experience with your company and your team. By asking for feedback via Ratecard after an issue is updated, you can measure, compare and benchmark the steps within your processes. This integration gives you the opportunity to send a personalised feedback request (and a reminder, if necessary) - immediately after an issue is updated, or with a delay that you set within Ratecard.

After updating an issue status in Jira, you can ask your customer about their experience with your company and your team. By asking for feedback via Ratecard after an issue is updated, you can measure, compare and benchmark the steps within your processes. This integration gives you the opportunity to send a personalised feedback request (and a reminder, if necessary) - immediately after an issue is updated, or with a delay that you set within Ratecard.

  1. When this happens...
    Jira Software ServerJira Software Server
    Updated Issue

    Triggers when an issue is updated.

    TriggerScheduled
  2. automatically do this!
    RatecardRatecard
    Create or Update Contact

    Creates a new contact or updates an existing contact.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • ProjectRequired

    Trigger
    Scheduled
    Try It
  • Jira Software Server triggers, actions, and search

    New Issue Type

    Triggers when you add a new issue type.

    Trigger
    Scheduled
    Try It
    • IssueRequired

    • UserRequired

    Action
    Write
    • JqlRequired

    Trigger
    Scheduled
    Try It
    • Issue ID or KeyRequired

    • FileRequired

    Action
    Write
jira-software-server logo
jira-software-server logo

About Jira Software Server

Jira is a bug and issue tracking tool that allows software developers to manage product development and build better software. This integration connects to self-hosted instances of Jira.
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Related categories

  • Project Management

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ratecard logo
ratecard logo

About Ratecard

Ratecard is the online feedback and reputation management tool that helps you to collect feedback and reviews on autopilot.

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