Jira Software Server + PagerDuty

Create JIRA issues for new or updated PagerDuty incidents

Want to make sure your development team gets on those incidents the moment they're reported? Activate this PagerDuty JIRA integration and we'll keep everything moving for you. It will trigger with each new or updated incident on PagerDuty once active, automatically creating a JIRA issue for you so you can trust your team will start tackling everything the moment it pops up.

When this happens...
New or Updated Incident
Triggers when new incidents are created, or when existing incidents change state.
TriggerInstant
automatically do this!
Create Issue
Create a new issue, select your own project and issue type.
ActionWrite

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Supported triggers and actions

What does this mean?

New or Updated Incident
Triggers when new incidents are created, or when existing incidents change state.
Trigger
Instant
Add Acknowledge Event
Acknowledge the incident with this Incident Key.
Action
Write
Add Resolve Event
Resolve the incident with this Incident Key.
Action
Write
Add Trigger Event
Trigger an incident in PagerDuty with this Incident Key.
Action
Write
Find User on Call
Find the user on call for a specific schedule.
Action
Search

New Issue
Triggers when you add an issue to a project of your selection.
Trigger
Scheduled
New Issue (Via JQL)
Triggers when a new issue is added that matches some JQL.
Trigger
Scheduled

New Issue Type
Triggers when you add a new issue type.
Trigger
Scheduled

Jira Software Server
Triggers when you add a new priority.
Scheduled
Trigger
Jira Software Server
Triggers when a project is added.
Scheduled
Trigger
Jira Software Server
Triggers when an issue is updated.
Scheduled
Trigger
Jira Software Server
Adds a user to the issue's watcher list.
Scheduled
Action
Jira Software Server
Attaches a file to an existing (or newly created) Jira issue.
Scheduled
Action
Jira Software Server
Create a new issue, select your own project and issue type.
Scheduled
Action
Jira Software Server
Updates an existing issue.
Scheduled
Action
Jira Software Server
Searches for an issue, either using the issue's key, or its summary.
Scheduled
Action
Jira Software Server
Find a user by name.
Scheduled
Action

About Jira Software Server

Jira is a bug and issue tracking tool that allows software developers to manage product development and build better software. This integration connects to self-hosted instances of Jira.

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About PagerDuty

In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 12,000 businesses rely on PagerDuty to help them continually improve their digital operations-so their teams can spend less time reacting to incidents and more time building for the future.

Related categories

Server Monitoring

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