Add new items in OneDesk as tasks in JIRA

To get different teams working together you need to connect the software they use. Get your team using OneDesk connected to those using JIRA with this integration. Whenever a new task is created in your OneDesk account, automatically create a task in your JIRA account.

How this OneDesk to JIRA integration works:

  1. Someone creates a task in your OneDesk account.
  2. Zapier creates a new Task in JIRA

Apps involved:

  • OneDesk
  • JIRA

*Note: You will need to map the properties from OneDesk to JIRA. For example: map the name of the OneDesk items to the summary of the JIRA issue.

Add new items in OneDesk as tasks in JIRA
OneDesk integration logo

OneDesk combines helpdesk, product management, and project management software into one platform. OneDesk offers a web-app, mobile app, and website portal to connect your customers, employees, and partners.

JIRA integration logo

JIRA is a bug and issue tracking software tool that allows software developers to manage product development and build better software.

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