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Jira Software Cloud + PagerDuty

Create Jira Software Cloud issues from new incidents in PagerDuty

Customer issues must be resolved quickly to create a great product quickly. But sometimes things can slip away with a busy team. Not with this integration. Set it up and new incidents from PagerDuty will appear in Jira Software Cloud as well. As a result, your team will be in the know and issues will be resolved faster.

Customer issues must be resolved quickly to create a great product quickly. But sometimes things can slip away with a busy team. Not with this integration. Set it up and new incidents from PagerDuty will appear in Jira Software Cloud as well. As a result, your team will be in the know and issues will be resolved faster.

  1. When this happens...
    PagerDutyPagerDuty
    New or Updated Incident

    Triggers when new incidents are created, or when existing incidents change state.

    TriggerInstant
  2. automatically do this!
    Jira Software CloudJira Software Cloud
    Create Issue

    Creates a new issue.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Event Type

    • Assigned To

    • Service IDRequired

    Trigger
    Instant
    Try It
    • Integration KeyRequired

    • Incident KeyRequired

    • Incident Key Filter Regex

    • Description

    Action
    Write
    • Api Docs Info

    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
    • Integration KeyRequired

    • Incident KeyRequired

    • Incident Key Filter Regex

    • Description

    Action
    Write
    • Integration KeyRequired

    • DescriptionRequired

    • Incident Key

    • Incident Key Filter Regex

    • Source URL

    • Source Name

    Action
    Write
    • ScheduleRequired

    • Start TimeRequired

    • End TimeRequired

    Action
    Search
    • JQL

    • Order By

    Trigger
    Scheduled
    Try It
jira-software-cloud logo
jira-software-cloud logo

About Jira Software Cloud

Jira Software Cloud is a bug and issue tracking tool that allows software developers to manage product development. This integration connects to cloud-hosted instances of Jira.
Learn moreHelp

Related categories

  • Project Management
pagerduty logo
pagerduty logo

About PagerDuty

In an always-on world, teams trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. PagerDuty is the central nervous system for a company's digital operations. PagerDuty identifies issues and opportunities in real time and brings together the right people to respond to problems faster and prevent them in the future. From digital disruptors to Fortune 500 companies, over 12,000 businesses rely on PagerDuty to help them continually improve their digital operations-so their teams can spend less time reacting to incidents and more time building for the future.

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