Jira Software Cloud + Mojo Helpdesk Integrations

How to connect Jira Software Cloud + Mojo Helpdesk

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Supported triggers and actions

What does this mean?

New Issue
Triggers when a new issue is created.
Trigger
Scheduled
New Issue (Via JQL)
Triggers when a new issue is added that matches some JQL.
Trigger
Scheduled
Updated Issue
Triggers when an existing issue is updated.
Trigger
Scheduled
Add Attachment to Issue
Adds an attachment to an issue.
Action
Write
Add Comment to Issue
Adds a new comment to an issue.
Action
Write

Link Issues
Creates a link (e.g. "is blocked by") between two issues.
Action
Write
Add Watcher to Issue
Adds a new watcher to an issue.
Action
Write

Create Issue
Creates a new issue.
Action
Write

Jira Software Cloud
Updates an existing issue.
Scheduled
Action
Jira Software Cloud
Searches for an issue by summary or key.
Scheduled
Action
Jira Software Cloud
Finds an existing user.
Scheduled
Action
Mojo Helpdesk
Triggers when new unassigned ticket is created.
Scheduled
Trigger
Mojo Helpdesk
Triggers when new unassigned ticket with a due on date is created.
Scheduled
Trigger
Mojo Helpdesk
Triggers when new unassigned ticket with a scheduled on date is created.
Scheduled
Trigger
Mojo Helpdesk
Triggers when new user is created.
Scheduled
Trigger
Mojo Helpdesk
Create new ticket.
Scheduled
Action
Mojo Helpdesk
Create new user.
Scheduled
Action

How Jira Software Cloud + Mojo Helpdesk Integrations Work

Step 1: Authenticate Jira Software Cloud and Mojo Helpdesk.
30 seconds
Step 2: Pick one of the apps as a trigger, which will kick off your automation.
15 seconds
Step 3: Choose a resulting action from the other app.
15 seconds
Step 4: Select the data you want to send from one app to the other.
2 minutes
That’s it! More time to work on other things.

Connect apps

Connect Jira Software Cloud + Mojo Helpdesk

About Jira Software Cloud

Jira Software is a bug and issue tracking tool that allows software developers to manage product development and build better software. This integration connects to cloud-hosted instances of Jira.