How to connect Jira Software Cloud + Kayako
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- New IssueTriggers when a new issue is created.Trigger
- New Issue (Via JQL)Triggers when a new issue is added that matches some JQL.Trigger
- Updated IssueTriggers when an existing issue is updated.Trigger
- Add Attachment to IssueAdds an attachment to an issue.Action
- Add Comment to IssueAdds a new comment to an issue.Action
- Link IssuesCreates a link (e.g. "is blocked by") between two issues.Action
- Add Watcher to IssueAdds a new watcher to an issue.Action
- Create IssueCreates a new issue.Action
- Jira Software Cloud
Updates an existing issue.
Scheduled
Action
- Jira Software Cloud
Searches for an issue by summary or key.
Scheduled
Action
- Jira Software Cloud
Finds an existing user.
Scheduled
Action
- Kayako
Triggers whenever a new conversation is created.
Instant
Trigger
- Kayako
Triggers when a new organization is created.
Instant
Trigger
- Kayako
Triggers when a new user account is created.
Instant
Trigger
- Kayako
Triggers whenever a reply is received on a conversation (also triggered on the first post).
Instant
Trigger
- Kayako
Triggers when a tag is added to a conversation.
Instant
Trigger
- Kayako
Triggers when a tag is added to an organization in Kayako.
Instant
Trigger
- Kayako
Triggers when a tag is added to a user.
Instant
Trigger
- Kayako
Adds a private note to an existing conversation.
Scheduled
Action
- Kayako
Adds tags to an existing conversation.
Scheduled
Action
- Kayako
Adds tags to an existing organization.
Scheduled
Action
- Kayako
Adds tags to an existing user.
Scheduled
Action
- Kayako
Creates a conversation with the first post as a email.
Scheduled
Action
- Kayako
Creates a new conversation with the first post as a private note.
Scheduled
Action
- Kayako
Creates a new event, which will show on the user's timeline.
Scheduled
Action
- Kayako
Creates a new organization.
Scheduled
Action
- Kayako
Creates a new user account and profile.
Scheduled
Action
- Kayako
Updates an existing conversation.
Scheduled
Action
- Kayako
Updates an existing organization.
Scheduled
Action
- Kayako
Updates an existing user.
Scheduled
Action
- Kayako
Finds an existing agent user.
Scheduled
Action
- Kayako
Finds an existing conversation.
Scheduled
Action
- Kayako
Finds an existing organization.
Scheduled
Action
- Kayako
Find an existing user.
Scheduled
Action
- Kayako
Find or Create a Conversation
Scheduled
Action
- Kayako
Find or Create Organization
Scheduled
Action
- Kayako
Find or Create a User
Scheduled
Action
How Jira Software Cloud + Kayako Integrations Work
- Step 1: Authenticate Jira Software Cloud and Kayako.30 seconds
- Step 2: Pick one of the apps as a trigger, which will kick off your automation.15 seconds
- Step 3: Choose a resulting action from the other app.15 seconds
- Step 4: Select the data you want to send from one app to the other.2 minutes
- That’s it! More time to work on other things.
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