Jira Service Management + Mavenoid
Create Jira Service Management requests when customers complete Mavenoid conversations
If you're using Jira Service Management to track your support requests, set up this Zapier integration to create a new ticket when the customer completes a self-service and/or live support conversation in Mavenoid. Now you have all your support conversations in one place!
If you're using Jira Service Management to track your support requests, set up this Zapier integration to create a new ticket when the customer completes a self-service and/or live support conversation in Mavenoid. Now you have all your support conversations in one place!
New ConversationTriggers when a new conversation is created.Trigger- Session Transcript ReadyTriggers when a transcript is created for a completed session.Trigger
- Create Conversation LinkCreates a unique invitation leading the customer to self-service and/or live support session in Mavenoid. Optionally, can text the invitation to the customer via SMS.Action
New RequestTriggers when a request is created.Trigger- Updated RequestTriggers when a request is updated.Trigger
- Create RequestCreate a new request.Action
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About Mavenoid
Mavenoid combines self-service and live support in one, so companies can effortlessly support their customers in every step. From installing, to using, to troubleshooting their products.
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