Intercom
When this happens...
IntercomNew Tag on a User
Then do this...
Zoho CRMCreate/Update Lead

Intercom helps you track and manage users within mobile and web applications. This Zap creates a new Zoho CRM lead from a tagged Intercom user.

How it Works

  1. Add the tag "Zap Lead" to a user in Intercom.
  2. Zapier automatically creates a new Zoho CRM lead and adds the tagged Intercom user.

What you Need

  • A Intercom account with the App ID and API Key.
  • A Zoho CRM account and Auth Token.
Premium
Zoho CRM is a Premium integration on Zapier.

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Free

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Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Intercom + Zoho CRM and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New User

Triggers when a new user is created.

Add/Remove Tag on User

Attach or remove a tag on a specific user.

Lead Converted to User

Triggers when a lead converts to a user.

Create/Update User

Update a user within Intercom given their e-mail address.

New Conversation

Triggers when a new conversation is created by a user in Intercom.

Update Company

Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.

New Unsubscription

Triggers when a user unsubscribes from Intercom.io emails.

Send Incoming Message

Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

New Contact

Triggered when you add a new contact.

Create/Update Lead

Create or update an Intercom lead. If an ID is provided, the lead will be updated.

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Become a Zapier Integration Partner

Intercom is a customer communication platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email.

Zoho makes it easy to get the complete picture of your sales cycle and stay on top of your business opportunities. Never lose another lead again.

See Zoho CRM Integrations