When this happens...
IntercomNew Tag on a User
Then do this...
Zoho CRMCreate/Update Lead

Intercom helps you track and manage users within mobile and web applications. This Zap creates a new Zoho CRM lead from a tagged Intercom user.

How it Works

  1. Add the tag "Zap Lead" to a user in Intercom.
  2. Zapier automatically creates a new Zoho CRM lead and adds the tagged Intercom user.

What you Need

  • A Intercom account with the App ID and API Key.
  • A Zoho CRM account and Auth Token.
Premium
Zoho CRM is a Premium integration on Zapier.

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Intercom + Zoho CRM and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Intercom
New User

Triggers when a new user is created.

Intercom
Create/Update User

Update a user within Intercom given their e-mail address.

Intercom
Lead Converted to User

Triggers when a lead converts to a user.

Intercom
Update Company

Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.

Intercom
New Conversation

Triggers when a new conversation is created by a user in Intercom.

Intercom
Add User Tag

Attach a tag to a specific user.

Intercom
New Unsubscription

Triggers when a user unsubscribes from Intercom.io emails.

Intercom
Send Incoming Message

Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

Zoho CRM
New Contact

Triggered when you add a new contact.

Intercom
Create/Update Lead

Create or update an Intercom lead. If an ID is provided, the lead will be updated.

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Become a Zapier Integration Partner

Intercom is a fundamentally new way for internet businesses to communicate with customers, personally, at scale. It's a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Intercom's products enable targeted communication with customers on your website, inside your web and mobile apps, and by email.

Zoho makes it easy to get the complete picture of your sales cycle and stay on top of your business opportunities. Never lose another lead again.