Intercom
When this happens...
Webhooks by ZapierCatch Hook
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IntercomCreate/Update User

Having accurate personal information or full context doesn't mean updating the same contacts regularly. Once active, this webhook-Intercom integration will do it for you. You'll set up a custom webhook URL; any payload it catches will be sent to Intercom, and Zapier will use the data to update an Intercom user for you, or create a new one if no match is found.

How It Works

  1. A new webhook is caught by your custom URL
  2. Zapier automation creates or updates a user on Intercom

What You Need

  • Intercom account

Why Zapier?

Free

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Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Intercom + Webhooks by Zapier and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New User

Triggers when a new user is created.

Add/Remove Tag on User

Attach or remove a tag on a specific user.

Lead Converted to User

Triggers when a lead converts to a user.

Create/Update User

Update a user within Intercom given their e-mail address.

New Conversation

Triggers when a new conversation is created by a user in Intercom.

Update Company

Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.

New Unsubscription

Triggers when a user unsubscribes from Intercom.io emails.

Send Incoming Message

Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

Retrieve Poll

Poll a URL and look for new entries.

Create/Update Lead

Create or update an Intercom lead. If an ID is provided, the lead will be updated.

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Intercom is a customer communication platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email.

About Webhooks by Zapier

Built-In

Webhooks simply POST data (or JSON) to a specific URL every time we see something new. Webhooks can also accept data (or JSON) to kick off a workflow in Zapier.

See Webhooks Integrations