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Intercom + Sprig

Create or update contacts in Intercom from new Sprig survey responses

Having quick access to your Intercom contacts' latest comments or satisfaction scores is essential to providing a best-in-class customer experience. This Zap makes it simple and efficient to save your latest microsurvey responses to Intercom contacts. With this integration, whenever a new Sprig response is received, Zapier will automatically create or update the correlating Intercom contact.

Having quick access to your Intercom contacts' latest comments or satisfaction scores is essential to providing a best-in-class customer experience. This Zap makes it simple and efficient to save your latest microsurvey responses to Intercom contacts. With this integration, whenever a new Sprig response is received, Zapier will automatically create or update the correlating Intercom contact.

  1. When this happens...
    SprigSprig
    New Survey Response

    Triggers when a new response is submitted for an active survey.

    TriggerInstant
  2. automatically do this!
    IntercomIntercom
    Create/Update User

    Update a user within Intercom given their e-mail address.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Sprig triggers, actions, and search

    New Survey Response

    Triggers when a new response is submitted for an active survey.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Lead Converted to User

    Triggers when a lead converts to a user.

    Trigger
    Instant
    Try It
    • Which Tag?

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Conversation

    Triggers when a new conversation is created by a user in Intercom.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Lead Added Email

    Triggers when a Lead enters an email address.

    Trigger
    Instant
    Try It
    • Which Tag?

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

    Trigger
    Instant
    Try It
intercom logo
intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
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Related categories

  • Customer Support

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sprig logo
sprig logo

About Sprig

Sprig is a user insights platform that empowers teams to build products people love with rich and relevant insights from the right users.

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