When this happens...
IntercomNew Tag on a User
Then do this...
TrelloCreate Card

Whether you are on the go or at your desk, the Intercom to Trello automation helps you schedule in the time you need to work with your most important contacts. Once set up, when you tag a new user in Intercom, Zapier will create a new card in Trello. You can just add tags to important new contacts as you're checking Intercom, and Zapier will add those contacts to Trello so you won't forget to followup with them.

How It Works

  1. Create a new tag on a user in Intercom
  2. Zapier creates a new card in Trello

What You Need

  • Intercom account
  • Trello account

Why Zapier?


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It's easy to connect Intercom + Trello and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New User

Triggers when a new user is created.

Add/Remove Tag on User

Attach or remove a tag on a specific user.

Lead Converted to User

Triggers when a lead converts to a user.

Create/Update User

Update a user within Intercom given their e-mail address.

New Conversation

Triggers when a new conversation is created by a user in Intercom.

Update Company

Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.

New Unsubscription

Triggers when a user unsubscribes from emails.

Send Incoming Message

Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

Card Updated

Triggers when a Card is updated in Trello.

Create/Update Lead

Create or update an Intercom lead. If an ID is provided, the lead will be updated.

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Intercom is a customer communication platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email.

Learn More

Trello is a team collaboration tool that lets you organize anything and everything to keep your projects on task.

See Trello Integrations