Post Threads for new Intercom conversations
When a new Intercom conversation is started, a thread containing the message will also be started. This will allow your team to discuss the conversation internally, loop in necessary stakeholders, and help close the customer loop in a timely manner.
When a new Intercom conversation is started, a thread containing the message will also be started. This will allow your team to discuss the conversation internally, loop in necessary stakeholders, and help close the customer loop in a timely manner.
- When this happens...New Conversation
Triggers when a new conversation is created by a user in Intercom.
- automatically do this!Post Thread
Posts a thread.
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Lead Added Email
Triggers when a Lead enters an email address.
Try ItNew Lead
Triggers when a new Lead is created.
Try ItWhich Tag?
Try ItNew Closed Conversation
Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).
Try It