Intercom
When this happens...
IntercomNew Conversation
Then do this...
SandglazCreate Task

Prioritize customer conversations right with your other tasks in Sandglaz and easily remind yourself to followup. Instead of manually copying a link and conversation details and pasting them in Sandglaz, keep all the data you need to manage your work in one place. With this zap, you can automatically create a task in Sandglaz to track new conversations in Intercom.

Note: This Zapier integration doesn't import existing conversations into Sandglaz, only new conversations after you've set it up.

How It Works

  1. A user submits a new conversation in Intercom
  2. Zapier populates a new Sandglaz task with the conversation details

What You Need

  • Intercom account
  • Sandglaz account

Why Zapier?

Free

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Easy

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Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Intercom + Sandglaz and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New User

Triggers when a new user is created.

Add/Remove Tag on User

Attach or remove a tag on a specific user.

Lead Converted to User

Triggers when a lead converts to a user.

Create/Update User

Update a user within Intercom given their e-mail address.

New Conversation

Triggers when a new conversation is created by a user in Intercom.

Update Company

Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.

New Unsubscription

Triggers when a user unsubscribes from Intercom.io emails.

Send Incoming Message

Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

Lead Added Email

Triggers when a Lead enters an email address.

Create/Update Lead

Create or update an Intercom lead. If an ID is provided, the lead will be updated.

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Intercom is a customer communication platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email.

Sandglaz is the simplest way to manage projects with your agile team. Accomplish more with less stress.

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