When this happens...
IntercomNew Conversation
Then do this...
SandglazCreate Task

Prioritize customer conversations right with your other tasks in Sandglaz and easily remind yourself to followup. Instead of manually copying a link and conversation details and pasting them in Sandglaz, keep all the data you need to manage your work in one place. With this zap, you can automatically create a task in Sandglaz to track new conversations in Intercom.

Note: This Zapier integration doesn't import existing conversations into Sandglaz, only new conversations after you've set it up.

How It Works

  1. A user submits a new conversation in Intercom
  2. Zapier populates a new Sandglaz task with the conversation details

What You Need

  • Intercom account
  • Sandglaz account

Why Zapier?


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It's easy to connect Intercom + Sandglaz and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New User

Triggers when a new user is created.

Add/Remove Tag on User

Attach or remove a tag on a specific user.

Lead Converted to User

Triggers when a lead converts to a user.

Create/Update User

Update a user within Intercom given their e-mail address.

New Unsubscription

Triggers when a user unsubscribes from emails.

Update Company

Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.

New Conversation

Triggers when a new conversation is created by a user in Intercom.

Send Incoming Message

Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

Lead Added Email

Triggers when a Lead enters an email address.

Create/Update Lead

Create or update an Intercom lead. If an ID is provided, the lead will be updated.

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Intercom is a customer communication platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email.

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