When this happens...
IntercomNew Conversation
Then do this...
SalesforceIQAdd Event

Talking with your users is extremely important, but having access to those conversations in the different apps you use can be the key to building the best relationships with them. Enter Zapier, which can help automatically get data from one app to another. Never miss a customer conversation ever again!

How It Works

  1. A new conversation is created in Intercom
  2. Zapier automatically sends that to SalesforceIQ

What You Need

  • Intercom account
  • SalesforceIQ account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Intercom + SalesforceIQ and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Intercom
New User

Triggers when a new user is created.

Intercom
Create/Update User

Update a user within Intercom given their e-mail address.

Intercom
Lead Converted to User

Triggers when a lead converts to a user.

Intercom
Update Company

Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.

Intercom
New Conversation

Triggers when a new conversation is created by a user in Intercom.

Intercom
Add User Tag

Attach a tag to a specific user.

Intercom
New Unsubscription

Triggers when a user unsubscribes from Intercom.io emails.

Intercom
Send Incoming Message

Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

SalesforceIQ
New Relationship (V2)

Triggers when a relationship is created.

Intercom
Create/Update Lead

Create or update an Intercom lead. If an ID is provided, the lead will be updated.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,000+ others.

Become a Zapier Integration Partner

Intercom is a fundamentally new way for internet businesses to communicate with customers, personally, at scale. It's a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Intercom's products enable targeted communication with customers on your website, inside your web and mobile apps, and by email.

SalesforceIQ is a CRM app that integrates with your team's email inboxes, automatically captures your interactions with customers and clients, and analyzes it to improve your relationships.