When this happens...
IntercomNew Tag on a User
Then do this...
Promoter.ioSurvey a Contact

If you're selecting users for a Promoter.io survey from Intercom, we can make it as easy as tagging them. This Zap will trigger whenever an Intercom user is tagged with your specified term after it's configured, automatically surveying them through Promoter.io for you.

How It Works

  1. A new user is tagged on Intercom
  2. Zapier automatically surveys a new contact on Promoter.io

What You Need

  • Intercom account
  • Promoter.io account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Intercom + Promoter.io and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New User

Triggers when a new user is created.

Create/Update User

Update a user within Intercom given their e-mail address.

Lead Converted to User

Triggers when a lead converts to a user.

Update Company

Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.

New Conversation

Triggers when a new conversation is created by a user in Intercom.

Add User Tag

Attach a tag to a specific user.

New Unsubscription

Triggers when a user unsubscribes from Intercom.io emails.

Send Incoming Message

Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

NPS Score Changed

Whenever the NPS score for any campaign changes.

Create/Update Lead

Create or update an Intercom lead. If an ID is provided, the lead will be updated.

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Become a Zapier Integration Partner

Intercom is a fundamentally new way for internet businesses to communicate with customers, personally, at scale. It's a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Intercom's products enable targeted communication with customers on your website, inside your web and mobile apps, and by email.

Promoter.io is the easiest and most effective way to measure and track customer loyalty using the Net Promoter System®.