Intercom
When this happens...
Promoter.ioFeedback Submitted or Updated
Then do this...
IntercomSend Incoming Message

If you have an existing workflow for customer feedback using Intercom, you can choose to have your survey feedback pushed directly into that app to start a new message with your customers. You still need to add tags inside of Promoter for trend analysis and other reporting features.

How It Works

  1. Feedback comes into Promoter.io
  2. Zapier creates a new message in Intercom

What You Need

  • Promoter.io account
  • Intercom account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Intercom + Promoter.io and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New User

Triggers when a new user is created.

Add/Remove Tag on User

Attach or remove a tag on a specific user.

Lead Converted to User

Triggers when a lead converts to a user.

Create/Update User

Update a user within Intercom given their e-mail address.

New Conversation

Triggers when a new conversation is created by a user in Intercom.

Update Company

Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.

New Unsubscription

Triggers when a user unsubscribes from Intercom.io emails.

Send Incoming Message

Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

NPS Score Changed

Whenever the NPS score for any campaign changes.

Create/Update Lead

Create or update an Intercom lead. If an ID is provided, the lead will be updated.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,000+ others.

Become a Zapier Integration Partner

Intercom is a customer communication platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email.

Promoter.io is the easiest and most effective way to measure and track customer loyalty using the Net Promoter System®.

See Promoter.io Integrations