When this happens...
Promoter.ioFeedback Submitted or Updated
Then do this...
IntercomCreate/Update User

Take your Intercom metrics to the next level by adding customer level NPS scores from Promoter right alongside your behavioral data. Properly run Net Promoter surveys provide some of the most accurate predictive analytics possible and when tied to other behavioral metrics, you can react to customers more proactively than ever before.

Engage your strongest customers to drive organic growth and proactively reach out to those having trouble before they churn!

Note: This Zapier integration doesn't import feedback already received into Intercom, only new feedback once you've set it up.

How It Works

  1. A contact responds to your survey
  2. Zapier adds their NPS Score as an attribute into Intercom

What You Need

  • Promoter.io account
  • Intercom account

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,000+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Intercom + Promoter.io and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
Intercom
New User

Triggers when a new user is created.

Intercom
Create/Update User

Update a user within Intercom given their e-mail address.

Intercom
Lead Converted to User

Triggers when a lead converts to a user.

Intercom
Update Company

Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.

Intercom
New Conversation

Triggers when a new conversation is created by a user in Intercom.

Intercom
Add User Tag

Attach a tag to a specific user.

Intercom
New Unsubscription

Triggers when a user unsubscribes from Intercom.io emails.

Intercom
Send Incoming Message

Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

Promoter.io
NPS Score Changed

Whenever the NPS score for any campaign changes.

Intercom
Create/Update Lead

Create or update an Intercom lead. If an ID is provided, the lead will be updated.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,000+ others.

Become a Zapier Integration Partner

Intercom is a fundamentally new way for internet businesses to communicate with customers, personally, at scale. It's a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Intercom's products enable targeted communication with customers on your website, inside your web and mobile apps, and by email.

Promoter.io is the easiest and most effective way to measure and track customer loyalty using the Net Promoter System®.