Add NPS score as an Intercom attribute

Take your Intercom metrics to the next level by adding customer level NPS scores from Promoter right alongside your behavioral data. Properly run Net Promoter surveys provide some of the most accurate predictive analytics possible and when tied to other behavioral metrics, you can react to customers more proactively than ever before.

Engage your strongest customers to drive organic growth and proactively reach out to those having trouble before they churn!

Note: This Zapier integration doesn't import feedback already received into Intercom, only new feedback once you've set it up.

How It Works

  1. A contact responds to your survey
  2. Zapier adds their NPS Score as an attribute into Intercom

What You Need

  • account
  • Intercom account
Add NPS score as an Intercom attribute integration logo is the easiest and most effective way to measure and track customer loyalty using the Net Promoter System®.

Intercom integration logo

Intercom is a fundamentally new way for internet businesses to communicate with customers, personally, at scale. It's a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Intercom's products enable targeted communication with customers on your website, inside your web and mobile apps, and by email.

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