Intercom + Promoter.io Integrations
In a matter of minutes and without a single line of code, Zapier allows you to connect Intercom and Promoter.io, with as many as 103 possible integrations. Are you ready to find your productivity superpowers?
Add Promoter.io NPS score as an Intercom attribute
Take your Intercom metrics to the next level by adding customer level NPS scores from Promoter right alongside your behavioral data. Properly run Net Promoter surveys provide some of the most accurate predictive analytics possible and when tied to other behavioral metrics, you can react to customers more proactively than ever before.
Engage your strongest customers to drive organic growth and proactively reach out to those having trouble before they churn!
Note: This Zapier integration doesn't import feedback already received into Intercom, only new feedback once you've set it up.
How It Works
- A contact responds to your survey
- Zapier adds their NPS Score as an attribute into Intercom
What You Need
- Promoter.io account
- Intercom account
Send a Promoter survey when a new user is added to Intercom
Find out what your users have to say! Are they loving your features? Do they have difficulty with your customer service? Gain valuable insight by sending them a Promoter survey after they've been added as a new user in Intercom.
Note: This Zapier integration doesn't send surveys to already registered users in Intercom, only new users after you've set it up.
How It Works
- A new user signs up in Intercom
- Promoter sends a survey to the new user via Zapier
What You Need
- Intercom account
- Promoter account
Create new Intercom message from Promoter.io feedback
If you have an existing workflow for customer feedback using Intercom, you can choose to have your survey feedback pushed directly into that app to start a new message with your customers. You still need to add tags inside of Promoter for trend analysis and other reporting features.
How It Works
- Feedback comes into Promoter.io
- Zapier creates a new message in Intercom
What You Need
- Promoter.io account
- Intercom account
Survey tagged users on Intercom through Promoter.io
If you're selecting users for a Promoter.io survey from Intercom, we can make it as easy as tagging them. This Zap will trigger whenever an Intercom user is tagged with your specified term after it's configured, automatically surveying them through Promoter.io for you.
How It Works
- A new user is tagged on Intercom
- Zapier automatically surveys a new contact on Promoter.io
What You Need
- Intercom account
- Promoter.io account
Tag Intercom users from Promoter.io feedback
Need a simple way to tell which Intercom users have contributed feedback on Promoter.io? Turn on this Zap and we'll mark them for you, tagging a user on Intercom whenever they submit or update feedback on Promoter.io.
How It Works
- New feedback is submitted or updated on Promoter.io
- Zapier automatically tags a user on Intercom
What You Need
- Promoter.io account
- Intercom account
Create messages in Intercom from new Promoter.io feedback and send an auto-reply
Need an auto-reply sent in Promoter.io while you handle their feedback in Intercom? You can now let every respondent know their feedback is received with a simple reply in Promoter.io, and handle their feedback in Intercom with other messages in your queue. Each reply will mark a feedback as complete in Promoter.io so that you know who's been taken care of.
How this Promoter.io-Intercom integration works
- A new feedback is submitted in Promoter.io
- A message is created in Intercom with the feedback info
- A reply is sent in Promoter.io
Apps involved
- Promoter.io
- Intercom
It's easy to connect Intercom + Promoter.io and requires absolutely zero coding experience—the only limit is your own imagination.
Triggers when a new user is created.
Attach or remove a tag on a specific user.
Triggers when a lead converts to a user.
Update a user within Intercom given their e-mail address.
Triggers when a new conversation is created by a user in Intercom.
Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.
Triggers when a user unsubscribes from Intercom.io emails.
Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.
Whenever the NPS score for any campaign changes.
Create or update an Intercom lead. If an ID is provided, the lead will be updated.
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