Have you ever needed to follow up on your customer chat conversations via email? We can save you the trouble of copying that information into your helpdesk. This integration will trigger every time a new conversation happens on Intercom, automatically passing the details on to Jitbit and creating a ticket for you to track it.
How this Intercom-Jitbit integration works
- A new conversation takes place in Intercom
- Zapier creates a ticket in Jitbit
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Triggers when a new user is created.
Attach or remove a tag on a specific user.
Triggers when a lead converts to a user.
Update a user within Intercom given their e-mail address.
Triggers when a user unsubscribes from Intercom.io emails.
Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.
Triggers when a new conversation is created by a user in Intercom.
Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.
Triggers when a ticket is closed.
Create or update an Intercom lead. If an ID is provided, the lead will be updated.