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Create Jitbit tickets from new Intercom conversations

  1. When this happensStep 1: New Conversation

  2. Then do thisStep 2: Create a Ticket

Have you ever needed to follow up on your customer chat conversations via email? We can save you the trouble of copying that information into your helpdesk. This integration will trigger every time a new conversation happens on Intercom, automatically passing the details on to Jitbit and creating a ticket for you to track it.

How this Intercom-Jitbit integration works

  1. A new conversation takes place in Intercom
  2. Zapier creates a ticket in Jitbit

Apps involved

  • Intercom
  • Jitbit
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Connect Intercom + Jitbit Helpdesk in Minutes

It's easy to connect Intercom + Jitbit Helpdesk and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

InstantLead Added Email

Triggers when a Lead enters an email address.

InstantNew Lead

Triggers when a new Lead is created.

InstantTag Added to Conversation

Triggers when a new tag is added to a conversation in Intercom.

InstantNew Closed Conversation

Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

InstantNew User

Triggers when a new user is created.

InstantLead Converted to User

Triggers when a lead converts to a user.

InstantTag Added to Lead

Triggers when a lead is tagged.

InstantNew Conversation

Triggers when a new conversation is created by a user in Intercom.

InstantNew Company

Triggers when a new Company is created.

InstantTag Added to User

Triggers when a user is tagged.

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