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Intercom + Jitbit Helpdesk

Create Jitbit tickets from new Intercom conversations

Have you ever needed to follow up on your customer chat conversations via email? We can save you the trouble of copying that information into your helpdesk. This integration will trigger every time a new conversation happens on Intercom, automatically passing the details on to Jitbit and creating a ticket for you to track it.

Have you ever needed to follow up on your customer chat conversations via email? We can save you the trouble of copying that information into your helpdesk. This integration will trigger every time a new conversation happens on Intercom, automatically passing the details on to Jitbit and creating a ticket for you to track it.

  1. When this happens...
    IntercomIntercom
    New Conversation

    Triggers when a new conversation is created by a user in Intercom.

    TriggerInstant
  2. automatically do this!
    Jitbit HelpdeskJitbit Helpdesk
    Create Ticket

    Creates a Ticket in your Helpdesk

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Intercom triggers, actions, and search

    Lead Added Email

    Triggers when a Lead enters an email address.

    Trigger
    Instant
    Try It
    • Which Tag?

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Lead Converted to User

    Triggers when a lead converts to a user.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Contact Replied

    Triggers when a Contact replies to a Conversation in Intercom.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Conversation

    Triggers when a new Conversation is created by a User in Intercom.

    Trigger
    Instant
    Try It
intercom logo
intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.
Learn moreHelp

Related categories

  • Customer Support

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jitbit-helpdesk logo
jitbit-helpdesk logo

About Jitbit Helpdesk

A great help desk app for small and medium sized companies. It has all the features you may need, while staying easy to use and very user friendly.

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