Intercom
When this happens...
IntercomNew Conversation
Then do this...
HubSpot CRMCreate or Update Contact

Keeping track of contact information from multiple points of customer conversation can be tricky, cumbersome and sometimes feel impossible. With the help of Zapier, it doesn't have to be. This integration adds new contacts from new Intercom conversations to Hubspot CRM. No need to import and export data. It's all at your fingertips.

How this Intercom-Hubspot CRM integration works

  1. A new conversation occurs in Intercom
  2. Zapier adds that person as a Hubspot CRM contact.

Apps involved

  • Intercom
  • Hubspot CRM

Why Zapier?

Free

Get started for free—14 day trial of premium features and apps.

Easy

No coding required—automate any of 1,500+ apps in minutes.

Secure

Enterprise-level security—connect mission-critical apps.

It's easy to connect Intercom + HubSpot CRM and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New User

Triggers when a new user is created.

Add/Remove Tag on User

Attach or remove a tag on a specific user.

Lead Converted to User

Triggers when a lead converts to a user.

Create/Update User

Update a user within Intercom given their e-mail address.

New Conversation

Triggers when a new conversation is created by a user in Intercom.

Update Company

Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.

New Unsubscription

Triggers when a user unsubscribes from Intercom.io emails.

Send Incoming Message

Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

New Deal

Triggers when a new deal is created.

Create/Update Lead

Create or update an Intercom lead. If an ID is provided, the lead will be updated.

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Intercom is a customer communication platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email.

Learn More

HubSpot CRM automatically logs emails with your contacts. It helps sales teams navigate and chart opportunities by tracking email conversations, contacts, companies, deals, and tasks — all in one seamless package.

See HubSpot CRM Integrations