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Feefo + Intercom

Send Feefo review invitations to Intercom users when a conversation has ended

Gain valuable feedback and insight on the customer experience you are delivering via Intercom by asking users to submit a Feefo review. This Intercom-Feefo integration allows you to automatically generate a Feefo review invitation to a user when a conversation with one of your agents has been closed. Now you'll always gain valuable insight from your customers.

Gain valuable feedback and insight on the customer experience you are delivering via Intercom by asking users to submit a Feefo review. This Intercom-Feefo integration allows you to automatically generate a Feefo review invitation to a user when a conversation with one of your agents has been closed. Now you'll always gain valuable insight from your customers.

  1. When this happens...
    IntercomIntercom
    New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

    TriggerInstant
  2. automatically do this!
    FeefoFeefo
    Create Feedback Request (Supports Multiple Line Items)

    Creates a new feedback request with support for multiple line items.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Intercom triggers, actions, and search

    Lead Added Email

    Triggers when a Lead enters an email address.

    Trigger
    Instant
    Try It
    • Which Tag?

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Lead Converted to User

    Triggers when a lead converts to a user.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    Contact Replied

    Triggers when a Contact replies to a Conversation in Intercom.

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Closed Conversation

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

    Trigger
    Instant
    Try It
  • Intercom triggers, actions, and search

    New Conversation

    Triggers when a new Conversation is created by a User in Intercom.

    Trigger
    Instant
    Try It
feefo logo
feefo logo

About Feefo

Feefo is a globally recognised platform used by thousands of brands to collect genuine, verified customer feedback.
Learn moreHelp

Related categories

  • Forms & Surveys

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intercom logo
intercom logo

About Intercom

Intercom is the Engagement OS, an open channel between customer and business that is in the product, in the moment, and on their terms. We break down silos, unifying data and systems to create an ongoing dialogue, so companies can make the most of every opportunity.

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