Instagram + Help Scout Integrations

In a matter of minutes and without a single line of code, Zapier allows you to connect Instagram and Help Scout, with as many as 9 possible integrations. Are you ready to find your productivity superpowers?

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Connect Instagram + Help Scout in Minutes

It's easy to connect Instagram + Help Scout and requires absolutely zero coding experience—the only limit is your own imagination.

All Triggers & Actions

New Media Posted in My Account

Triggers when a photo or video is posted to your account.

Create Conversation

Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

Send Reply

Replies to a conversation. Please note that this will send actual email to the customer unless draft flag is used.

Find User

Finds user by email.

Get Day Report

Get a user's support metrics for the current day.

Add Note

Adds a note to existing conversation.

Create Customer

Creates a customer, optionally with all available customer entries (emails, phones, chat handles, social profiles and address).

Find Mailbox

Find mailbox by name.

Get Custom Report

Get a user's support metrics over a given time range.

Get Week Report

Get a user's support metrics for the current week.

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