When this happens...
ZendeskNew Ticket
Then do this...
InsightlyCreate Opportunity

Our help desk is a central hub of communication to many businesses. When emails come in, we may want to have different outcomes with them, such as sales opportunities. Instead of copy the information by hand from one app to another, let Zapier do all of that heavy lifting for you automatically.

How It Works

  1. You have a new ticket in Zendesk
  2. Zapier automatically creates an opportunity in Insightly

What You Need

  • Zendesk account
  • Insightly account

Why Zapier?


Get started for free—14 day trial of premium features and apps.


No coding required—automate any of 1,000+ apps in minutes.


Enterprise-level security—connect mission-critical apps.

It's easy to connect Insightly + Zendesk and requires absolutely zero coding experience—the only limit is your own imagination.

When this happens...
then do this!
New Contact

A new contact was created in your Insightly account.

Create Contact

Create a new contact in your Insightly account.

New Task

A new task was created in your Insightly account.

Create Task

Create a new task in your Insightly account.

New User

Triggers when a new user is created.

Create Note

Create a new note in your Insightly account.

New Ticket

Triggers when a new ticket is added to a view.

Attach File to Ticket

Attach a file to an existing ticket.

New Project

Triggers when a new project is created within your Insightly account.

Create User

Create a new user.

Use our free platform to build a single Zapier integration and instantly connect your app with 1,000+ others.

Become a Zapier Integration Partner

Insightly is a CRM and project management app that helps small to medium businesses manage contacts, track relationships, monitor sales pipeline, organize projects and more. It keeps all your critical business info on all your devices, so your company sells more and satisfies customers better.

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.

See Zendesk Integrations