• inSided logoinSided logo
  • Filter by Zapier logoFilter by Zapier logo
  • Intercom logoIntercom logo

inSided + Filter by Zapier + Intercom

Send Intercom messages with updated moderator tags to inSided topics

Sometimes a user asks a question on your inSided community that can only be solved by a support agent. With this integration, you can send incoming messages in Intercom by adding a specific moderator tag to a topic on inSided. Streamline your support workflow, without having to leave inSided.

Sometimes a user asks a question on your inSided community that can only be solved by a support agent. With this integration, you can send incoming messages in Intercom by adding a specific moderator tag to a topic on inSided. Streamline your support workflow, without having to leave inSided.

  1. When this happens...
    inSidedinSided
    Updated Topic Moderator Tags

    Triggers when a specified moderator tag is updated.

    TriggerInstant
  2. automatically do this...
    Filter by ZapierFilter by Zapier
    Only continue if...

    Set up rules to specify when this Zap can continue running.

    ActionFilter
  3. then do this...
    inSidedinSided
    Find a User

    Finds a user by Username, Email Address or ID.

    ActionSearch
  4. then do this...
    IntercomIntercom
    Send Incoming Message

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

    ActionWrite
  5. then do this!
    inSidedinSided
    Append Moderator Tags to Topic

    Appends moderator tags to topic.

    ActionWrite
  • inSided triggers, actions, and search
    New Attendee
    Triggers when a new attendee has signed up to an event.
    Trigger
    Instant
  • inSided triggers, actions, and search
    New Reply
    Triggers when a new reply is created.
    Trigger
    Instant
  • inSided triggers, actions, and search
    New Topic
    Triggers when a new topic is created.
    Trigger
    Instant
  • inSided triggers, actions, and search
    New Topic Like
    Triggers when a topic is liked.
    Trigger
    Instant
  • inSided triggers, actions, and search
    New User
    Triggers when a new user is created.
    Trigger
    Instant
  • inSided triggers, actions, and search
    Reported Post
    Triggers when a post is reported.
    Trigger
    Instant
  • inSided triggers, actions, and search
    Updated Idea Status
    Triggers when an ideation status has changed.
    Trigger
    Instant
  • inSided triggers, actions, and search
    Updated Topic Moderator Tags
    Triggers when a specified moderator tag is updated.
    Trigger
    Instant
  • inSided

    Adds custom role to user.

    Scheduled

    Action

  • inSided

    Appends moderator tags to topic.

    Scheduled

    Action

  • inSided

    Assign a badge to a user.

    Scheduled

    Action

  • inSided

    Assign points to a user.

    Scheduled

    Action

  • inSided

    Creates a reply.

    Scheduled

    Action

  • inSided

    Finds a topic by a moderator tag.

    Scheduled

    Action

  • inSided

    Get the assigned points of a user.

    Scheduled

    Action

  • inSided

    Finds a user by Username, Email Address or ID.

    Scheduled

    Action

  • Filter by Zapier

    Set up rules to specify when this Zap can continue running.

    Scheduled

    Action

  • Intercom

    Triggers when a Lead enters an email address.

    Instant

    Trigger

  • Intercom

    Triggers when a lead converts to a user.

    Instant

    Trigger

  • Intercom

    Triggers when a new Lead is created.

    Instant

    Trigger

  • Intercom

    Triggers when a lead is tagged.

    Instant

    Trigger

  • Intercom

    Triggers when a new tag is added to a conversation in Intercom.

    Instant

    Trigger

  • Intercom

    Triggers when a new conversation is created by a user in Intercom.

    Instant

    Trigger

  • Intercom

    Triggers when you close a conversation. (Note: The "Reply and close" button won't trigger this. You must reply and then close the conversation separately).

    Instant

    Trigger

  • Intercom

    Triggers when a new Company is created.

    Instant

    Trigger

  • Intercom

    Triggers when a new user is created.

    Instant

    Trigger

  • Intercom

    Triggers when a user is tagged.

    Instant

    Trigger

  • Intercom

    Triggers when a user unsubscribes from Intercom.io emails.

    Instant

    Trigger

  • Intercom

    Add a note to a user.

    Scheduled

    Action

  • Intercom

    Tags a user with an event that occurred.

    Scheduled

    Action

  • Intercom

    Send a message from a user into your Intercom app. Note: you must have a valid plan on Intercom to access this action.

    Scheduled

    Action

  • Intercom

    Attach or remove a tag from a specific company.

    Scheduled

    Action

  • Intercom

    Attach or remove a tag on a specific lead.

    Scheduled

    Action

  • Intercom

    Attach or remove a tag on a specific user.

    Scheduled

    Action

  • Intercom

    Updates a company within Intercom. If you'd like to create a company, use this action in conjunction with a Find/Create step.

    Scheduled

    Action

  • Intercom

    Create or update an Intercom lead. If an ID is provided, the lead will be updated.

    Scheduled

    Action

  • Intercom

    Update a user within Intercom given their e-mail address.

    Scheduled

    Action

  • Intercom

    Creates a new user in your Intercom app.

    Scheduled

    Action

  • Intercom

    Finds an existing company.

    Scheduled

    Action

  • Intercom

    Finds an existing Lead.

    Scheduled

    Action

  • Intercom

    Finds an existing user.

    Scheduled

    Action

  • Intercom

    Find or Create Company

    Scheduled

    Action

  • Intercom

    Find or Create Company

    Scheduled

    Action

  • Intercom

    Find or Create Lead

    Scheduled

    Action

insided logo
insided logo

About inSided

inSided offers a customer success community platform for B2B software companies. We scale customer success by increasing self service and engagement with customers at crucial phases of their journey.
Learn more

Related categories

filter logo
filter logo

About Filter by Zapier

Only allow a Zap to proceed when a certain condition is met. For example, if you're sending a text message when you receive a new email, you could use a Filter that only sends a text message when the email received is from a certain address.

Related categories

intercom logo
intercom logo

About Intercom

Intercom is a customer communication platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email.

Related categories

Similar apps

HubSpot integrations

HubSpot

Marketing Automation
Keap Max Classic integrations

Keap Max Classic

Marketing Automation
Interakt integrations

Interakt

Marketing Automation

Get started for free

You can't add more hours to the day. Zapier is the next best thing.

Or
By signing up, you agree to Zapier’s Terms of Service and Privacy Policy