inSided + Intercom

Send Intercom messages with updated moderator tags to inSided topics

  1. When this happens

    Step 1: Updated Topic Moderator Tags

  2. Then do this

    Step 2: Find a User

  3. Then do this

    Step 3: Send Incoming Message

  4. Then do this

    Step 4: Append Moderator Tags to Topic

Sometimes a user asks a question on your inSided community that can only be solved by a support agent. With this integration, you can send incoming messages in Intercom by adding a specific moderator tag to a topic on inSided. Streamline your support workflow, without having to leave inSided.

Supported triggers and actions

What does this mean?
insided logo
insided logo
insided logo

About inSided

inSided offers a customer success community platform for B2B software companies. We scale customer success by increasing self service and engagement with customers at crucial phases of their journey.

Related categories

  • Customer Support
intercom logo
intercom logo
intercom logo

About Intercom

Intercom is a customer communication platform that enables targeted communication with customers on your website, inside your web and mobile apps, and by email.

Related categories

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